Returns & Exchanges
At LV1 Studio, we want you to be completely satisfied with your beauty purchases. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.
Initiate Your Request
Log into your LV1 Studio account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing